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FACILITATION
Overview: The course stresses the importance of competent Facilitation and what it means to the success of the project. Emphasis is placed on Joint Application Development Sessions (JAD) as a vehicle for the gathering of information. A number of techniques and methods are presented as tools for successful facilitation. Mechanisms are taught which enable attendees to identify required business information and thereafter to facilitate JAD sessions for the procurement of such information
Who should attend:
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Final year students aiming for a career in management consulting
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Business Analysts
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Project Managers
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Middle Managers in any industry type
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Executive Managers in any industry type
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Business Architects
Content: ​
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Facilitation Environments
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Facilitation Management
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JAD Session Management
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JAD Session Structure
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Audience Management
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Conflict Handling
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Participant Placement
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Behaviour Manipulation
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Facilitation Techniques
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Tricks of the Trade
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