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Overview: This course equips the attendee with the correct understanding of the relative context of Benchmarking within Business Engineering. The subject area of Benchmarking should be reviewed in conjunction with the other defined areas of Business Engineering such as Business Engineering Implementation, Project Management and Human Engineering. 

Benchmarking cannot be executed through using an informal approach. The use of an informal approach can lead to confusion and out of context interpretation and implementation of solutions. The content of this course will enable attendees to identify, understand, and implement leading edge solutions through a formal measurement approach made up of a set of methods and recipes. The course provides an engineering approach to Benchmarking, which will ensure an efficient, accurate and calculated, project or function. This results in the elimination of risk from the exercise.

Who should attend: 

  • Business Architects

  • Business Engineers

  • Programme and Project Managers

  • Middle and Executive level Managers in any industry type. The individual could be a Strategic, Tactical or Operational person who has responsibility for any of the following business functions:

  • Managing a project or project event

  • Managing a business or business area

  • Executing a project event

  • Executing a business function.

Content: ​

  • What is Benchmarking

  • Overview

  • Definition

  • Description of the Business System

  • Business System Framework

  • Internal Business System

  • Architectural Implication of Benchmarking

  • Available Benchmarking Alternatives

  • Sub Business System

  • Business Wide

  • Industry Wide

  • Application of Benchmarking

  • Typical Business Structure

  • Benchmarking Triggers

  • Areas of Benchmarking Utilisation

  • Typical Benchmarking Project Structure

  • Generic Project Success Factors

  • Benchmarking Recipe

  • Function Decomposition and Classification of Benchmarking

  • The Deliverables of Benchmarking

  • Scenarios

  • Critical Success Factors

  • Key Performance Areas and Indicators (KPA’s & KPI’s)

  • Functional Areas

  • Resources

  • Organisation Structure

  • Business Rules

  • Procedures

  • Locations

  • Time Structures

  • Technology

  • Infrastructure

  • Target Environment

  • Other Tangible and Intangible Changes

  • Impact of Benchmarking on Management

  • The Impact of Changes on the Business

  • Important Factors of Benchmarking

  • Defining the Business Systems

  • Benchmarking Sources

  • Identification of Best Practice through Measurement

  • Converting to a Best Practice Environment

Duration: 1 Day
Required Training: BEC, BEI

Prices can be located on training page under Booking Form.


A minimum of 5 attendees are required to present the course

Request Application Form

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